What do you hope and expect it will do for your business? Which processes will it address and facilitate? How will it improve your customer interactions? And how does all this relate to cost? The first step is to understand what you are looking for in a CRM solution.
So, let’s discuss it and give some real numbers. The price of a CRM implementation project is a legitimate question that should be easily answered. How much will a CRM system cost you to own and operate? But one aspect that’s often hard to pin down is the cost. If you are in the market for a new or updated CRM system, you can certainly find lots of information about features and technology.
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